Primary Channel
Messaging · Broadcasts · Templates · Automation
Nurturing Every Leads · 14-day free trial
Turn every message into a customer relationship.
One workspace for WhatsApp, Instagram, Messenger, Telegram, email and SMS. Shared inbox, grounded AI agents, CRM pipeline, broadcast campaigns and social publishing, without the tool sprawl.
✓ Official Meta Cloud APIs
✓ Instant Google Meet sync
✓ No credit card required
10M+Messages automated
99.98%Platform uptime
12sAverage first reply
1,200+Brands onboard
Engazio Infrastructure
All your customer channels. One workspace.
Reach leads wherever they spend their time. From official WhatsApp Business APIs and Instagram DMs to professional LinkedIn distribution and on-site chat.
Primary Channel
DMs · Comments workflows · Posts · Reels
Primary Channel
Facebook Messenger
Customer conversations · Page messaging · Automation
Social Publishing
Facebook Pages
Content publishing · Scheduling · Analytics
Video Publishing
TikTok
Short-form video scheduling · Publishing logs
B2B Publishing
Company page & professional article publishing
Expansion Channel
Telegram
Community groups · Bot automation · Broadcasts
Expansion Channel
SMS
Transactional SMS · OTP alerts · Reminders
Expansion Channel
Two-way inbox · Drip sequences · HTML templates
Expansion Channel
Live Chat
Embedded web widget · AI deflection · Real-time handoff
The chaos
Five apps, four logins, one lost lead.
- Replies stuck in a personal WhatsApp phone
- Scheduled posts living in a separate tool
- Leads copied by hand into a spreadsheet
- No idea which channel actually converts
The Engazio way
One command center for every conversation.
- Shared inbox with assignments and SLA timers
- AI agents grounded in your own documents
- CRM pipeline that fills itself from chats
- Attribution from first message to closed deal
Complete feature ecosystem
Everything you need to automate engagement
Twelve connected modules replace the stack of subscriptions you are paying for today.
💬
Shared Inbox
Multi-agent routing across WhatsApp, Instagram, Messenger, Telegram, email and SMS.
🤖
AI Agents & Copilots
Grounded agents that answer, qualify and hand off to humans with full context.
📈
CRM Pipeline
Contacts, deals and stages that update themselves as conversations progress.
⚡
Flow Builder
Drag-and-drop journeys with branching logic, delays and webhook actions.
📣
Campaigns & Broadcasts
Template-approved broadcasts with anti-ban pacing and live delivery telemetry.
📷
Social Scheduler
Draft, preview, schedule and publish across Instagram, Facebook, LinkedIn and TikTok.
📅
Calendar Booking
Public booking links, staff availability and Google Meet, Zoom or Teams links.
📚
Knowledge Base
PDFs, docs, sheets and URLs indexed so answers stay factual.
📦
Commerce & Carts
Catalog sync, in-chat ordering and abandoned cart recovery.
📊
Analytics
Channel ROI, response times and AI resolution rates in one board.
💬
Quick Replies
Shortcuts and keyword triggers that keep the team consistent.
🔗
Integrations & API
Two-way sync with HubSpot, Salesforce, Zoho, Sheets, Zapier, n8n and Make.
Shared Inbox
Every Customer Conversation.All in One Place.
Stop switching between different apps to reply to customers. Bring WhatsApp, Instagram, Messenger, Telegram, SMS, and Email conversations into one shared inbox.
Your team can reply, assign chats, add private notes, view customer history, and work together from a single screen. Never miss an important enquiry or leave a customer waiting.
Key highlights
- Connect six communication channels in one inbox.
- Assign conversations to team members.
- Add internal notes and mentions.
- View customer conversation history.
- Manage chats and replies from one workspace.
Six channels, one workspace
6 channels connected
Zero app switching
12s average reply
Team + AI assisted
WhatsApp Catalog
Let Customers Discover and ShopWithout Leaving WhatsApp.
Make shopping easier by bringing your products directly into WhatsApp conversations. Share product catalogs, display product details, and let customers select multiple items in an interactive shopping experience.
Help customers explore your products, ask questions, and move closer to checkout without switching between different apps.
Key highlights
- Sync product collections with WhatsApp.
- Share product details and images.
- Create multi-item shopping carts.
- Help customers explore products through chat.
- Make the buying journey easier.
17 catalog products
Synced to Meta
In-chat checkout
Multi-item carts
Knowledge Base
Give Your AI the Knowledge to Answer Better.
Your AI should know your business before talking to your customers. Connect your website, FAQs, product catalogs, PDFs, documents, and other supported data sources to create a smart business knowledge base.
Engazio uses this information to help AI assistants give answers based on your actual business details instead of making random guesses.
Update your information and keep your AI responses aligned with your latest business content.
Key highlights
- Add website content and URLs.
- Upload PDFs and business documents.
- Connect product catalogs and FAQs.
- Use live documents and supported data sources.
- Give AI assistants relevant business context.
- Reduce incorrect or made-up answers.
6 sources indexed
Files, URLs, catalogs
Grounded answers
Vector match retrieval
Flow Builder
Build Smart Workflows Without Writing Code.
Automate your daily business tasks with a simple visual workflow builder. Create conversation journeys that respond to customer messages, ask questions, check conditions, assign leads, send messages, and trigger actions automatically.
Connect different steps to build workflows that match how your business works.
Key highlights
- Create workflows using a visual canvas.
- Set triggers based on customer activity.
- Add conditions and decision steps.
- Send automated messages and follow-ups.
- Update contact details and CRM records.
- Route conversations to the right team.
Drag and drop
No code needed
Live automations
Trigger based
CRM & Pipelines
Every Lead. Every Deal. One Clear View.
Keep all your customer details, conversations, and sales opportunities organized in one place.
With Engazio CRM, you can manage contacts, save customer information, add notes, track activities, and move deals through your sales pipeline. Know where every lead stands and what needs to happen next.
Key highlights
- Manage all customer contacts in one place.
- Store custom customer details and tags.
- Create and customize sales pipelines.
- Track deals and sales activities.
- View customer conversation history.
- Connect supported CRM platforms such as HubSpot, Salesforce, and Zoho CRM.
Unified contacts
Every channel, one record
Pipeline ready
Stages and deal values
Booking Automation
Smart Meeting & Appointment Calendar
Let Customers Book. Let Engazio Handle the Scheduling.
Make appointment booking simple for your customers and your team. Share your booking link, let customers choose a suitable date and time, and manage appointments through a connected calendar.
Connect supported calendar and meeting tools to reduce manual scheduling, avoid double bookings, and make every appointment easier to manage.
Key highlights
- Share your booking page with customers.
- Let customers select available time slots.
- Sync with Google Calendar.
- Connect Google Meet, Zoom, and Microsoft Teams.
- Manage team members and appointment routing.
- Send booking confirmations and reminders through supported workflows.
No double bookings
Calendar sync
Auto confirmations
Meet, Zoom or Teams
Meta Ads
Turn Your Facebook & Instagram Ads Into
Turn Your Facebook & Instagram Ads Into
Real Conversations.
Don't let potential customers disappear after clicking your ads. Send them directly into WhatsApp or Instagram conversations where your team or AI assistant can engage them instantly.
Capture new enquiries, ask the right questions, qualify leads, and save customer details in your CRM. Respond faster and make every ad enquiry count.
Key highlights
- Connect Facebook and Instagram ad enquiries.
- Send customers directly into chats.
- Automatically collect lead information.
- Qualify leads using AI.
- Track ad sources and lead activity.
4 live campaigns
Click-to-WhatsApp
Leads in CRM
Captured + qualified
🤖
Always on
24/7 replies
🔗
3 channels
WhatsApp, IG, LinkedIn
AI ChatBots
Your AI Assistant. Ready to Talk, Help, and Follow Up 24/7.
Never keep customers waiting for a reply. Create AI chatbots that answer questions, understand customer needs, recommend products or services, and help qualify leads.
Your AI assistant can respond to incoming messages and start approved follow-up conversations. When a customer needs personal attention, the conversation can be handed over to your team.
Key highlights
- Answer customer questions automatically.
- Handle incoming conversations across supported channels.
- Start follow-ups and reminders.
- Qualify leads and understand customer needs.
- Transfer conversations to human agents.
- Use your business knowledge to answer questions.
🎯
Click-to-WhatsApp
Ad to chat in one tap
📊
Conversion events
Synced back to Meta
Meta Ads Suite
From Ad Clicks to Qualified Customers. Track Every Step.
Make your Facebook and Instagram campaigns more useful by connecting ad clicks with real customer conversations.
When someone clicks your ad, Engazio can bring them into WhatsApp or Instagram, engage them through AI, and help qualify their interest. Track lead activity and send supported conversion events back to Meta to improve campaign measurement and optimization.
Key highlights
- Connect Click-to-WhatsApp campaigns.
- Start conversations directly from ads.
- Automatically engage new prospects.
- Track qualified leads and conversions.
- Send supported conversion events to Meta.
- Understand which campaigns bring better leads.
📣
Bulk broadcasts
Approved templates ready
⏱
Pause and resume
Live campaign control
Campaigns & Broadcasts
Reach More Customers. Send the Right Message at the Right Time.
Keep your customers informed and engaged with targeted messaging campaigns. Create broadcasts, select your audience, schedule messages, and manage campaign delivery from one place.
Use customer tags and activity to organize your audience, automate follow-ups, and make your campaigns more relevant.
Key highlights
- Create targeted messaging campaigns.
- Send broadcasts across supported channels.
- Schedule campaigns for later.
- Organize audiences using contact details and tags.
- Manage active campaigns with pause and resume controls.
- Track delivery and campaign activity.
- Apply channel rate limits and opt-out controls.
Automated retention & conversion
Turn One Lead Into a Complete Follow-Up Journey.
Never let a prospect slip through the cracks. Every single step across Day 0 to Day 14 is measured, tested, and optimized for maximum conversions.
Lead Enters via Instagram
Prospect comments 'INFO' on your product launch Reel or clicks a sponsored Instagram story.
Instant AI First Response
AI greets the lead by first name in Instagram DMs, answering inquiries and providing immediate value.
smart_toy
forum
WhatsApp Follow-Up & Number Verification
Dispatches verified WhatsApp catalog or booking invite while the buyer is still on their smartphone.
Helpful Product Guide & Pricing Breakdown
Sends curated product walkthrough PDF and answers common objections automatically.
description
auto_awesome
Tailored Case Study & Social Proof
'How Brand X generated ₹42L in 30 days' customer story tailored to their specific industry sector.
Executive Sales Follow-Up Call Alert
If unbooked, prompts human sales rep with a pre-drafted WhatsApp audio note or direct VIP outreach.
phone_in_talk
autorenew
Autonomous Re-engagement & Special Perk
Gentle check-in with an exclusive limited-time onboarding bonus or webinar invite to re-activate interest.
14-Day Free Trial
Everything Your Business Needs.
Start Your Free Trial
Everything Your Business Needs.
All in One Platform.
Less Manual Work. Faster Replies. Smarter Growth.
Bring your conversations, AI assistants, CRM, marketing, and business automation together with Engazio.
✓ 14-day free trial
✓ No credit card required
✓ Quick setup
✓ One connected workspace
Engazio — Every Conversation. One Screen.
Seamless ecosystem connectivity
Connects to the tools you already run.
Two-way sync, webhooks and REST access, so Engazio fits your stack instead of replacing it.
Google CalendarZoom
Microsoft Teams
Google Sheets
Shopify
WooCommerce
HubSpot
SalesforceZoho
Zapier
n8n
Competitive positioning
More Than a WhatsApp Tool. More Than a Social Scheduler. More Than a CRM.
Why pay for 4 different monthly subscriptions when Engazio unifies messaging, AI automation, CRM pipelines, and social distribution in one console?
| Core capability | Engazio PlatformAll in one | Messaging tool |
Social scheduler |
Standalone CRM |
Chatbot tool |
|---|---|---|---|---|---|
| WhatsApp Automation | ✓ | ✓ | — | ▲ | ▲ |
| Instagram Automation | ✓ | ▲ | ✓ | ▲ | ▲ |
| Messenger Automation | ✓ | ▲ | — | ▲ | ▲ |
| Unified Shared Inbox | ✓ | ▲ | — | ✓ | ✓ |
| AI Conversational Copilot | ✓ | ▲ | — | ▲ | ✓ |
| Visual Flow Builder (19+ Nodes) | ✓ | ✓ | ▲ | ▲ | ✓ |
| Embedded Sales CRM & Pipeline | ✓ | ▲ | — | ✓ | ▲ |
| Automated Lead Qualification | ✓ | ▲ | — | ✓ | ✓ |
| Targeted Broadcast Campaigns | ✓ | ✓ | — | ✓ | ▲ |
| Social Media Scheduling | ✓ | — | ✓ | — | — |
| AI Social Content & Copywriter | ✓ | — | ✓ | — | ▲ |
| Direct Appointment Booking | ✓ | ▲ | — | ✓ | ✓ |
| E-commerce Cart Recovery Flows | ✓ | ▲ | — | ✓ | ▲ |
| Team Role & Routing Rules | ✓ | ✓ | — | ✓ | ✓ |
| Cross-Channel Analytics | ✓ | ✓ | ✓ | ✓ | ✓ |
✓ Native full support
▲ Partial or add-on required
— Not supported
Positioning framework comparison matrix
Tailored industry solutions
Built for Different Growth Teams
See how specialized businesses use Engazio to automate repetitive conversations, scale inbound leads, and eliminate tool switching.
Select industry playbook
8 Verticals
Marketing agencies playbook
Deliver 10x ROI for Multiple Client Brands in One Console
Run every client's WhatsApp, Instagram and AI assistant from a single workspace, with clean separation between brands and reporting you can send straight to the client.
- ✓Multi-tenant client workspace separation
- ✓Bulk template approval & scheduling
- ✓Consolidated client analytics and reporting
- ✓Role-based permissions for brand clients
business_center
Marketing Agencies Automation Hub
Ready-to-use verified workflow templates ready for 1-click deployment.
✓ Pre-configured in Engazio library
E-commerce playbook
Turn Every Product Question Into a Checkout
Sync your catalog into chat, recover abandoned carts and confirm COD orders automatically, so shoppers buy without ever leaving the conversation.
- ✓Native catalog sync and in-chat checkout
- ✓Abandoned cart recovery journeys
- ✓COD confirmation and delivery updates
- ✓Live order status answers from your store data
shopping_cart
E-commerce Conversion Hub
Catalog, cart recovery and COD flows ready to deploy on day one.
✓ Pre-configured in Engazio library
Real estate playbook
Qualify Buyers Before Your Team Picks Up the Phone
Share project brochures instantly, capture budget and locality preferences, and book site visits without a single manual follow-up.
- ✓Instant brochure and floor-plan delivery
- ✓Site-visit booking with reminders
- ✓Budget and locality lead scoring
- ✓Automatic handover to your sales agents
apartment
Real Estate Lead Hub
Project brochures, site-visit flows and lead scoring pre-built.
✓ Pre-configured in Engazio library
Healthcare playbook
Fewer No-Shows. Fuller Appointment Books.
Let patients book, reschedule and confirm from chat, with reminders that run themselves and a front desk that never misses a message.
- ✓Appointment requests and confirmations
- ✓Automated reminders and rescheduling
- ✓Department-wise routing to staff
- ✓Patient enquiry history in one record
monitor_heart
Clinic Scheduling Hub
Slot booking, reminders and intake forms configured for clinics.
✓ Pre-configured in Engazio library
Higher education playbook
Turn Admission Enquiries Into Enrolled Students
Handle course and fee questions at scale, nurture prospective students through structured journeys, and hand counsellors a warm, qualified list.
- ✓Course, fee and eligibility answers
- ✓Counsellor routing by programme
- ✓Application and document follow-ups
- ✓Intake-season broadcast campaigns
school
Admissions Nurture Hub
Programme journeys and counselling handover templates ready.
✓ Pre-configured in Engazio library
Travel & hospitality playbook
Answer Every Trip Enquiry in Seconds
Share itineraries, availability and pricing instantly, then follow up with reminders that keep bookings moving while your team is offline.
- ✓Itinerary and package sharing
- ✓Availability and pricing answers
- ✓Booking reminders and check-in details
- ✓Multi-language enquiry handling
flight
Travel Booking Hub
Itineraries, rate cards and reminders indexed and ready.
✓ Pre-configured in Engazio library
B2B & SaaS playbook
Qualify Pipeline Before a Human Joins the Call
Engage demo requests instantly, capture company details and use-case fit, then hand sales a scored lead with the full conversation attached.
- ✓Instant demo enquiry engagement
- ✓Firmographic lead qualification
- ✓CRM sync with deal stages
- ✓Ad-to-chat attribution for campaigns
trending_up
SaaS Pipeline Hub
Demo qualification and CRM sync flows pre-configured.
✓ Pre-configured in Engazio library
Local business playbook
Never Miss a Customer Message Again
Reply to enquiries, share timings and location, and take bookings even when your team is busy serving customers in person.
- ✓Always-on enquiry replies
- ✓Location, timings and menu sharing
- ✓Appointment and table bookings
- ✓Review and repeat-visit follow-ups
storefront
Local Business Autopilot
Replies, bookings and review requests ready to switch on.
✓ Pre-configured in Engazio library
Rapid deployment
Live in five steps
1
Connect a channel
WhatsApp Cloud API, Instagram or Messenger in minutes.
2
Import contacts
CSV upload or sync from your existing CRM.
3
Train the AI
Add policies, docs or a URL so answers stay grounded.
4
Build a flow
Drag triggers, branches and handoffs on the canvas.
5
Go live
Invite the team and watch the inbox fill.
Simple Pricing. Powerful Automation. Start Growing.
Choose the right Engazio plan for your business. Get AI-powered customer communication, automation, CRM, and marketing tools in one platform.
languageINR (₹)
Starter
Everything you need to get started. For small businesses and startups looking to simplify customer communication and automate routine tasks.
₹1,999
/month
Billed monthly · cancel anytime
₹19,990
/year
Billed annually · save 17% (2 months free)
auto_awesome 14–Day Free Trial
INCLUDED CAPABILITIES
- check3 teammate seats
- check3 channel gateways
- check10 broadcast campaigns / mo
- check10 flow automations
- checkUnlimited messages / mo
- check5,00,000 AI tokens / mo
- checkFull CRM pipeline access
- checkPrebuilt flow templates
- check500 catalog products
- check1 Meta ad accounts
★ MOST POPULAR
Growth
More automation. More opportunities. For growing businesses and agencies managing more channels, leads and customer journeys.
₹4,999
/month
Billed monthly · cancel anytime
₹49,990
/year
Billed annually · save 17% (2 months free)
auto_awesome 14–Day Free Trial
INCLUDED CAPABILITIES
- check5 teammate seats
- check5 channel gateways
- check50 broadcast campaigns / mo
- check50 flow automations
- checkUnlimited messages / mo
- check20,00,000 AI tokens / mo
- checkFull CRM pipeline access
- checkPrebuilt flow templates
- check2,500 catalog products
- check3 Meta ad accounts
- checkCart recovery reminders
- checkWhatsApp native checkout
Business
Advanced tools for growing teams. Higher usage, advanced integrations and powerful automation capabilities.
₹9,999
/month
Billed monthly · cancel anytime
₹99,990
/year
Billed annually · save 17% (2 months free)
auto_awesome 14–Day Free Trial
INCLUDED CAPABILITIES
- check15 teammate seats
- check8 channel gateways
- check200 broadcast campaigns / mo
- check200 flow automations
- checkUnlimited messages / mo
- check50,00,000 AI tokens / mo
- checkFull CRM pipeline access
- checkPrebuilt flow templates
- check10,000 catalog products
- check10 Meta ad accounts
- checkCart recovery reminders
- checkWhatsApp native checkout
Enterprise
Built around your business requirements. Custom capacity, advanced integrations, dedicated support and enterprise-level solutions.
Starting at
₹19,999+
/month
Custom scope · billed monthly
Custom annual agreement
Custom
Talk to us for a tailored plan
auto_awesome 14–Day Free Trial
INCLUDED CAPABILITIES
- check25 teammate seats
- check99 channel gateways
- check999 broadcast campaigns / mo
- check999 flow automations
- checkUnlimited messages / mo
- check2,00,00,000 AI tokens / mo
- checkFull CRM pipeline access
- checkPrebuilt flow templates
- check99,999 catalog products
- check99 Meta ad accounts
- checkCart recovery reminders
- checkWhatsApp native checkout
All plans include unified omnichannel inbox, AI agents, and campaign broadcasts. All plans include unified inbox, AI assistance, CRM, and workflow automation. Start with a 14-day free trial and upgrade as your business grows.
Questions, Answered
Everything you need to know about setting up Engazio for your business.
Can I manage WhatsApp, Instagram and Messenger from one inbox? expand_more
Yes, provided the required official channel integrations are connected. Engazio consolidates incoming messages, media attachments, customer tags, and internal notes into one shared collaborative team workspace.
Can I automate WhatsApp conversations? expand_more
Yes. The platform supports triggers, visual workflows, pre-approved Meta templates, broadcasting campaigns, and automated multi-branch responses without any manual coding.
Can I automate Instagram DMs? expand_more
Yes, subject to the supported Meta/Instagram API capabilities and business account configuration. You can auto-respond to Story mentions, post comments, and inbound DMs using keyword detection.
Can I schedule social media posts? expand_more
Yes. Posts, carousels, and video Reels can be prepared, previewed natively, scheduled, and published across Facebook, Instagram, TikTok, and LinkedIn from our visual calendar.
Can AI respond to customers? expand_more
Yes, with configurable AI agents grounded in your uploaded business knowledge (PDFs, DOCX, Google Sheets, or URLs). The AI answers questions accurately without hallucinating outside your documentation.
Can I transfer a conversation to a human? expand_more
Yes. Human handoff is a core component of the automation architecture. When a customer requests a representative or exhibits complex intent, the bot pauses and notifies your human team immediately.
Do I need technical knowledge? expand_more
No. The visual workflow builder is designed around no-code drag-and-drop configuration. We also provide an AI Prompt-to-Flow builder where you can simply describe what you want in plain text.
Can I connect my CRM? expand_more
Yes, through supported integrations (HubSpot, Salesforce, Zoho), native REST API, and inbound/outbound webhooks compatible with Zapier, n8n, and Make.
Can agencies manage multiple clients? expand_more
Yes. Multi-workspace and agency tenant functionality is built right into our Growth and Pro plans, allowing you to manage isolated client brand accounts from one master login.
Can I book appointments through conversations? expand_more
Yes. The appointment booking module lets customers pick open time slots directly in WhatsApp or Instagram chats, with two-way sync to Google Calendar and Google Meet.
Can I schedule recurring campaigns? expand_more
Yes, subject to campaign and channel configuration. You can schedule daily, weekly, or event-driven drip sequences and follow-up journeys.
Are WhatsApp/API charges included? expand_more
Third-party messaging and Meta conversation charges are billed directly by Meta at transparent wholesale rates, keeping SaaS subscription fees predictable and free of markups.
See the platform in action
A 30-minute tailored walkthrough with an automation specialist, plus a Google Meet invite straight to your calendar.
Live Platform Demo
Online
Schedule a 1-on-1 walkthrough
Connect directly with our team on WhatsApp for a live walkthrough, chatbot testing, and white-label deployment.
- ✓Live WhatsApp & omnichannel team inbox
- ✓Meta Ads (click-to-WhatsApp & lead sync)
- ✓E-commerce & catalog ordering system
- ✓White-label & source code deployment Q&A
Powered by Engazio
4 channels
IG, FB, LinkedIn, TikTok
AI captions
Ideas in one click
Create Once. Schedule Everywhere. Stay Active Online.
Managing multiple social media accounts takes time. Engazio makes content publishing easier by helping you create, plan, schedule, and publish posts from one workspace.
Use AI to create post ideas and captions, prepare your content calendar, and schedule posts across LinkedIn, Instagram, Facebook, and TikTok.
Spend less time managing posts and more time growing your online presence.